What Information Do We Collect?
We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on the Service you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information You also provide us information in Content you post to the Service. Your store and product information you provide to the Service, and metadata about them (such as when you posted them), are publicly viewable on the Service, along with your name. This information may be searched by search engines.
Information Collected Automatically
When you use the Service, we use persistent and session cookies (for information on cookies, please see below) and other tracking technologies such as log files, clear GIFs, and Flash technologies to: (a) store your username and password; (b) analyze the usage of the Service; (c) customize the Service to your preferences; and (d) control the advertising displayed by the Service. We also may include clear GIFs in HTML-based emails sent to our users to determine whether the message has been opened. As we adopt additional technology, we may also gather additional information through other methods. We use these automated technologies to collect and analyze certain types of information, including: (a) information related to the devices or browsers you use to access or interact with the Service, such as: IP addresses, geolocation information, unique device identifiers and other information about your mobile phone or other mobile device(s), browser types, browser language, and unique numbers or codes in cookies; and (b) information related to the ways in which you interact with the Service, such as: referring and exit pages and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the Service, and other similar information. We may also capture other data, such as search criteria and results. We may collect different types of information about your location, including general information (e.g., IP address, zip code) and more specific information (e.g., GPS-based functionality on mobile devices used to access the Service), and may use that information to customize the Service with location-based information and features. If you access the Service through a mobile device and you do not want your device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your device, provided your device allows you to do this.
A cookie is a small text file stored by a website in a user’s web browser (e.g. Internet Explorer, Safari, Firefox or Chrome) that helps us in many ways to make your visit to our website more enjoyable and meaningful to you. Among other things, cookies avoid you having to log in every time you come back to our website. They also allow us to tailor a website or advertisement to better match your interests and preferences. A session cookie is stored only in your computer’s working memory (RAM) and only lasts for your browsing session. When you close all your browser’s windows, or when you shut down your computer, the session cookie disappears forever. A persistent cookie remains on your computer after you close your browser so that it can be used by your browser on subsequent visits to the Service. Persistent cookies stay on your computer until either they expire or are overwritten with newer cookies, or you manually remove them. Most browsers can be configured not to accept cookies, however, this may prevent you from having access to some site functions or features. While specific names of the cookies and similar technologies that we use may change from time to time as we improve and update our services, they generally fall into the below categories of use:
Authentication and security cookies. We use these cookies to enable you to remain logged into true, and verify that it is you as you use true. This helps keep your account safe and secure from unauthorized use, and helps combat spam and other abuse which violates our policies.
Analytics and research cookies. We use these cookies to better understand how people use true. For example, how often particular features are used, or which content leads towards user activity.
Product features and setting cookies. We use these cookies to enable the functionality of some features within the true product, in particular to personalize the experience towards you. We also use these cookies to store certain of your preferences and settings.
For additional information on how to block cookies, please refer to the privacy or security settings of your browser.
Third Party Analytics and Advertising
How Do We Use Information We Collect?
Any of the information we collect from you may be used in one of the following ways:
– To personalize your experience (your information helps us to better respond to your individual needs)
– To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
– To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
– To process transactions
– To administer a contest, promotion, survey or other site feature
– To send periodic emails
In some cases, we facilitate the collection of information by advertising services administered by third parties. The ad services may track users’ online activities over time by collecting information through automated means such as cookies, and they may use this information to show users advertisements that are tailored to their individual interests or characteristics and/or based on prior visits to certain sites or apps (such as this one), or other information we know, infer or have collected from the users. For example, we and the third-party vendors may use first-party cookies and third-party cookies together, as well as other automated means and other data (such as the data described above) (i) to recognize users and their devices, (ii) to inform, optimize, and serve ads and (iii) to report on our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services (including how they are related to visits to specific sites or apps). To learn more about interest-based advertising generally, including how to opt out from the targeting of interest-based ads by some of our current ad service partners, click here. For controls specific to advertising and analytics services offered by Google, click here, here and here. If you replace, change or upgrade your browser, or delete your cookies, you may need to use these opt-out tools again.
How Do We Use Your Email Address?
By submitting your email address on this web site, you agree to receive email from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How Do We Share Your Information?
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to true or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.
Choices You Can Make About Your Information
You may choose not to share information through the Service, in which case true may not be able to provide services to you. You may update your account information and preferences at any time inside your account under Settings > Account. You may opt out of email communications. To Opt-Out, all you need to do is click the “Unsubscribe” link at the bottom of any email you receive from us. You can also contact our Support Desk via email at firstname.lastname@example.org or via the in-app messenger and request to be removed from our mailing list.
Protecting the privacy of young children is especially important. true does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register with the Service. If we become aware that we have collected personal information from a child under the relevant age without parental consent, we take steps to remove that information. Our website, products and services are all directed to people who are at least 13 years old or older.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Terms And Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Your California Privacy Rights
California law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the types of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an email to email@example.com.